About Us

Who We Are

The Parent Line is a free statewide confidential telephone line. We are Hawai‘i’s premier resource on child behavior, child development, parenting, caregiver support, and community resources. Our experienced phone line staff will help you problem-solve parenting challenges and child and adolescent behavior.

The Parent Line is funded by the Hawai‘i State Department of Health and administered by Child & Family Service.

Department of Health | Maternal and Child Health Branch (808) 733-4054

Who We Serve

Serving Hawai‘i Families, Empowering Lives. The Parent Line serves anyone with concerns about parenting:

  • Parents of children
  • Expectant parents
  • Grandparents and other caregivers
  • Teachers
  • Child care providers
  • Health care providers
  • Social workers
  • Mental health specialists
  • Home visitors
  • Other professionals

Call us with any questions regarding:

  • Behavior and development of children
  • Family concerns
  • Links to community resources

We provide access to our activities without regard to race, color, national origin (including language), age, sex, religion or disability. Write or call our Affirmative Action Officer at Box 3378, Honolulu, HI 96801-3378 or at (808) 586-4616 (voice) within 180 days of a problem.


Our trained and experienced staff are knowledgeable about child development and community resources. They will help you problem-solve parenting challenges and child adolescent behavior. For information, please contact 808-526-1222 or 1-800-816-1222 (Toll-free).

*UPDATED HOURS* Monday–Friday, 9:00 am–7:00 pm and Saturday-Sunday, 9:00 am–2:00 pm.